Skip to main content

general terms & conditions


These are the General Terms and Conditions (“GTaC”) of Celmatique, a company established under the laws of The Netherlands. E-mail: Telephone: +31 (0)622052728. Registered with the Chamber of Commerce under nr. 64487253. VAT (BTW) number: NL209701481B01. These GTaC shall apply to all purchases and sales agreements entered into by Celmatique and its customers through the regular Celmatique website (“the Website”). By purchasing on the Celmatique website you agree to these General terms & conditions and their applicability to the agreement you enter into with Celmatique.


2.1 The purchasing process
You can place an order on the Website by clicking on all desired items on the website, which will place them in your Shopping Cart. You may then inspect your Shopping Cart and make any changes necessary. Only one discount code or voucher per order is allowed. Once you find the Shopping Cart corresponding with your wishes, you may click on the ‘Proceed to checkout’ button, which will generate an electronic order form listing the desired items. Upon completion of this order form, including details of shipping and payment, you may click ‘Purchase’, after which you will be transferred to a secure environment to finalize the financial transaction. This will complete your order.

2.2 The sale and purchase agreement
Upon processing your order, the website will in principle send you an e-mail receipt. The sale and purchase agreement shall be completed from the moment said e-mail is sent. This said agreement should therefore be deemed as agreed in The Netherlands.

2.3 Refusing a transaction
The website reserves the right however, to refuse to process a transaction for any reason and/or to refuse service to anyone at any time in its sole discretion.

2.4 Delivery
We deliver worldwide. For questions about specific A A K S handcraftet deliveries please see the A A K S shipping page for full info.


3.1 Listed prices
The prices listed on the website include VAT, but do not include shipping costs. The total price listed on the order list and on the electronic order form does include shipping costs. Prices are subject to change at any time.

Products are sold on a delivery unpaid basis. The recipient may also have to pay import duty or a formal customs entry fee prior to/or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery. A A K S handcrafted offers free shipping worldwide.

3.2 Price changes after concluded sale and purchase agreement
Changes in prices do not affect the sum payable in a concluded sale and purchase agreement as confirmed by Celmatique by e-mail.

3.3 Information regarding prices, specifications, etc.
Although all information regarding prices, specifications, etc. is placed on the website with the utmost care, Celmatique does not guarantee its accuracy.

3.4 No obligation to deliver in case of incorrect information
Celmatique shall not be bound to deliver any orders that were placed on the basis of incorrect information on the website.

3.5 Information on external websites
Certain links on the website may give access to sites and sources of information that are exploited and maintained by third parties. Celmatique does not control these sites and does not accept any liabilities regarding their contents.


Payment can be made by means of such credit cards or alternative methods as are indicated on the electronic order form. By making use of a certain credit card (number) you confirm that the credit card that is being used is yours. The amount payable will be debited from your account when your order is accepted by Celmatique. All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Celmatique, we shall postpone delivery and contact you. In that case Celmatique shall not be liable for any delay or non-delivery. Credit card details will be processed by means of an SSL (secured socket layer) connection. Celmatique shall not be liable for any misuse of this data by third parties.

    When purchasing an A A K S handcrafted bag, A A K S is responsible for the shipment, delivery and return policy. For more information, please see the A A K S policy.

Celmatique respects your privacy. The information you provide through the website will only be used to process your order and to inform you about Celmatique and its products.


The liability of Celmatique towards the purchaser shall be limited to the amount of the purchase price. Celmatique shall never be liable for any loss of profits or goodwill or any other consequential damages.


All correspondence with Celmatique must take place in English or Dutch. The laws of The Netherlands will apply to all transactions. Any dispute relating to a purchase and sale agreement to which these GTaC apply shall exclusively be brought before a District Court in the Netherlands, unless Celmatique shall choose to bring this dispute before the competent court of the purchasers residence.